Code Across Twin Cities Sketchnotes for Geo:Code 2.0

Just got back from a wonderful weekend where I witnessed first hand the overlap of design, development, and civic duty in really brilliant ways. Below, find my sketchnotes from the weekend’s events. Continue reading

Interview with César Astudillo

This post is part of a larger project on Designing Opportunity. Check out my earlier blog post for an overview of the topic.

Below you will find a written reflection from my interview with César Astudillo in Madrid.

César Astudillo, Senior Fellow of Designit Madrid, agreed to chat about the topic of inequality and design, although he was vocally apprehensive that he would have anything positive to contribute. Our discussion, which focused on design in relation to politics, coincided almost perfectly with my discovery of Open Government Data and Code for America. Continue reading

Interaction of Design and Equality

In taking a break from traditional work to travel, I am exploring the topic of inequality through the lens of design. My journey is an attempt to understand if and how design (visual, experience, urban planning, architecture, etc) as a discipline can/should play a role in improving the socioeconomic and racial issues we are experiencing locally and globally.

While being a nomad is not exactly conducive to scheduling interviews, my goal is to find at least three individuals who are involved in organizations that attempt to provide equal opportunity to all via design.

If the topic is of any interest to you here are a number of articles and resources that have helped to guide my journey and shape my perspective thus far: Continue reading

What to Consider When Designing a Case Management System

A multi-million dollar enterprise case management tool has consumed the past few months of my work life. Along with a team of front and backend developers, business analysts, scrum masters, and project leads two unique solutions have emerged: a Salesforce Community for customers and a Salesforce Service Console for those working the cases. As the projects progressed, I found myself saying, “Well, next time we’ll know to…” or “I wish I would have…” And so I began to document my lessons learned as we progressed through sprints.

Continue reading